Diversity responsiveness involves everyone, just as accreditation standards are a whole of organisation effort; addressing diversity in culture requires all of us.
Cultural responsiveness is not a static process; nor is cultural responsiveness a destination, but rather, an evolving and ongoing process of action and reflection; reflecting on issues of identity, of values, of beliefs – those of one’s own, of the systems and services we work within, of the communities in which we live and of the people, families and communities we work with. A fluid and ongoing process of curiosity and exploration, trying to expand and understand the many truths and the multiple meanings we inhabit.
Rather than to instruct you in a “how to” approach, the content explores themes and ideas that contribute to a deepening understanding of diversity, health and wellbeing in migrant communities. These ideas can be extended to support all members of the community quiding and supporting the ongoing development of more equitable, inclusive, person centred and community oriented approaches to mental health care.
Each of us will find ways that meet the needs of our particular communities, each of us will be at different stages. There is no “one way”, no single voice but rather “many ways” and many voices.
Cultural responsiveness is and remains an ongoing and evolving process. Essential to this process is a willingness to examine ourselves and the systems that we work within.
The legal, moral and ethical obligation of mental health services for their workers to adhere to and comply with compulsory national practice standards; relevant national and state- wide government policies and procedures; discipline specific codes of conduct and ethical guidelines; and service accreditation requirements are widely recognized and understood.
There may be many factors in combination that motivate us to further develop culturally responsive practice:
Our workplaces expect compliance with risk management plans, best practice standards, legislative guidelines, duty of care, professional standards, funder expectations and policy requirement, evidence based practice, sector compliance and community expectations.
Social, systemic and societal motivators
Consciously or unconsciously we act to implement systemic change to social and political structures, helping to reshape values and beliefs by raising awareness of diversity and social change.
This knowledge equips us to work with everybody, taking us beyond tolerance to understanding and acceptance of social diversity.
The above video introduces some of the key issues in mental health for people from culturally and linguistically diverse backgrounds. The video was created as part of the National Mental Health Commission's Spotlight Report on CALD communities.
For further information see:
Content for this resource was developed by staff at Victorian Transcultural Mental Health (VTMH) with initial feedback on focus and direction provided by various partners between 2013 and 2014. The first iteration of the resource was finalised and launched in early 2015.
VTMH worked with a diversity and innovation consultancy, Practical Visionaries, to conceptualise the resource and to develop a co-design strategy to engage partner agencies from across Victoria. The partner agencies helped refine the focus of the resource and also contributed to the development of ideas to engage Victoria's mental health services with the resource.
This resource is the first of its kind in Australia and we view this as an ever evolving resource. We thank you for taking the time to use this resource in your work and with your teams and invite feedback. We will use your feedback to develop future iterations of the resource.
VTMH would like to thank the following people for their contributions throughout the life of this project (in alphabetical order according to surname):
The following VTMH staff were involved in authoring or providing feedback on the content and/or project strategy (in alphabetical order according to surname):
For further details on VTMH staff profiles, please see www.vtmh.org.au/about/staff-profiles/
Victorian Transcultural Mental Health, 2015. For further information please visit our main website, www.vtmh.org.au