This section assists leaders to reflect on organisational systems and practitioner approaches that address diversity and promote cultural responsiveness in an Australian population health context
A recognition of and capacity to negotiate and respond to diversity is essential in a health system that promotes person-centred, individual focused care and recovery approaches. Recovery practices require us to focus on broader family and community issues that influence well-being and inclusion.
Reflective of human rights, the obligations of access and equity and and the principals of respect and dignity – diversity awareness is core practice in modern health services.
Cultural responsiveness in Australian health services results in efficiency increases, effective service organisation and delivery, positive staff engagement and improved consumer and carer outcomes.
HOW DOES CULTURAL RESPONSIVENESS BENEFIT YOUR ORGANISATION?